Indiana Law Course
Frequently Asked QuestionsCatalog Search and Registration
How do I select the program(s) that I want to register for?
When you click on the title of the program there will be an "Add to Cart" or "Register Now" button to the right of the course details, click this to add the item(s) to your account. You will be brought to a Pricing Page that will list your pricing options. You will need to sign into your member account in order to receive the correct member pricing for your jurisdiction(s). Follow the checkout prompts to complete your registration. Hover over “Hello, [Your Name]” to access your account and registrations.
How do I view my registrations?
Find "Hello, Guest" and sign in with your member credentials. Once logged in this will say "Hello, [first name]" followed by "My Account." Click here. By default, you will see a list of your registrations organized first by events that have a future live date and then followed by your newest to oldest by registration date. Additional filtering options are available to you at "Sort By" at the top of the screen and under "Refine your results" and "Display Registrations From" at the left of the screen. You will also receive a confirmation email at the time of registration to the email address associated with your online catalog account profile.
Technical
What are the minimum system requirements for viewing a program online?
When I click on the "Play" button, nothing happens. What should I do?
When you click the green "Play" button, it will launch the viewer in a new window or a Zoom link in a new window. If you are clicking this button and nothing is happening, more than likely the viewer window is already open. Please check all open and/or minimized windows.
What do I do if I do not meet the minimum system requirements?
You may want to access your course content from a different computer or location if you do not meet any of the previously listed requirements. Please reach out to our customer support team at (877) 880-1335 or Support@InReachCE.com for assistance with testing your system.
IMPORTANT: If you will be accessing any of the online content at a work location, it is strongly recommended that you first check with your IT department or Network Administrator to ensure that you have appropriate permissions to install programs and/or the ability to access streaming media.
What
should I do, if I'm getting the M3U8 error while trying to access a course?
This error usually occurs because the network security settings are blocking the participation tracking software embedded into the program (the tracker which keeps count of how far you've progressed into the video). In most cases, if you encounter this error, you can bypass it by accessing the course using a different internet connection (for example by logging into your CE account on your cellphone). If that is not an option for you or switching to a different network didn't resolve the error, please reach out to our support team at support@inreachce.com or 877-880-1335 (between 7am and 7pm Central time, Monday-Friday) for further guidance. General
What is an On-Demand Program?
An on-demand program is a recording of a webinar or webcast event that is accessible at your convenience; this format may be paused or stopped, and if you choose, taken in segments over time.
How do I obtain my Certificate of Completion?
Once you have completed your review of each of the training modules your Certificate of Completion will be available by clicking on your “My Products” tab, then clicking on the blue “Get Certificate” icon. You will then be able to print a copy of your Certificate of Completion should you wish to do so. Once you click on the Get Certificate icon, the Indiana Continuing Legal Education Forum (ICLEF) will receive notification you have completed the course and will then verify and report your completion to the Office of Admissions and Continuing Education (ACE) on your behalf. You do not need to report your completion to ACE as ICLEF will do that for you.
What if I have difficulty accessing my Certificate of Completion once I finish all of the training modules?
Please contact the Indiana Continuing Legal Education Forum (ICLEF) at (317) 637-9102 or by email at iclef@iclef.org for further assistance.
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